Posted on June 23, 2010 by by valerirojas

As part of the new ACT Government portal website, the government has introduce a new feature to their site called Fixmystreet.

For the more geeky people this would sound very familiar as fixmystreet is also a project created in the UK by a charity group called MySociety.org, this project was also mention back in December 2009 in the gov2.net.au draft report.

So what is Fixmystreet?

As the ACT government puts it, Fixmystreet is an online reporting facility which provides direct contact to ACT Government Agencies for the reporting of municipal service requests. Canberrans can submit service requests by choosing from a topic list.

The main topics are:

• Abandoned Vehicles
  Report vehicles that have been abandoned on Government land.
• Air Pollution & Noise
  Lodge complaints about activities that result in excessive noise or other air pollution including loud music, building activities, chimney smoke etc.
• Cycle Paths
  Report damaged pavement or obstructions on cycle ways or on-road bicycle lanes.
• Driveways
  Report cracked, lifting or missing pavement. Please refer to the “Answers” section of this service for further information on making changes or alterations to existing driveways.
• Footpaths
  Report cracked, lifting or missing pavement.
• Garbage Bins & Collections
  Report issues with garbage or recycling bin collections. Damaged or stolen bins may be reported on the Canberra Connect website.
• Graffiti
  Report illegal graffiti on assets located on unleased land. Note: The ACT Government is not responsible for the removal of graffiti from Telstra and ACTEW assets, or private property. In those circumstances graffiti should be reported to the asset owner.
• Grass
  Report overgrown grass or weeds on public land.
• Litter & Illegal Dumping
  Report the location and nature of rubbish and debris dumped on public land.
• Naturestrips
  Report nature strip concerns such as line of sight, pedestrian or traffic hazards and unapproved structures.
• Pot Holes
  Report a pothole for repair.
• Roads
  Submit feedback on roads, road maintenance, bridges or other transport related infrastructure.
• Road Safety
  Report or submit feedback on road safety concerns in your street or neighbourhood.
• Road Signs
  Report damaged, faded or missing street signs.
• Sharps
  Used needles and other medical waste found on public land should be phoned through to Canberra Connect on 13 22 81 for urgent collection and disposal.
• Stormwater
  Report stormwater concerns in your area. Note: sewerage and mains water complaints should be directed to ActewAGL on 13 11 93.
• Street Lights
  Report street and public area lighting concerns and outages.
• Street Sweeping
  Report glass, leaves, gravel and other debris on roadways.
• Suburban Parks & Playgrounds
  Report damaged and hazardous trees, equipment or other infrastructure in suburban parks and playgrounds.
• Traffic
  Provide feedback about ‘volume of traffic’ concerns in your street or neighbourhood.
• Traffic Lights
  Submit feedback on traffic signals in your area. If lights are flashing, damaged or missing please call Canberra Connect on 13 22 81.
• Trees & Shrubs
  Report trees and shrubs located on Government land that require maintenance. Note: trees on Government land posing an immediate threat to public safety (e.g. fallen across a public roadway) should be phoned through to Canberra Connect on 13 22 81.
• Other
  Provide feedback on other ACT Government services.

You can also attach images or documents to your form, as well as selecting the location of the problem by using Google Maps.

This new ACT Government feature should make a lot of Canberrans very happy as they won’t have to write letters or call up the government about issues in their neighbourhood any more, just submit it online.

This is definitely a good move towards gov 2.0 and hopefully we will see more ACT government websites implementing many gov 2.0 applications, platforms and tools for the community to interact with.

We just have to wait for Fixmystreet to become smartphone friendly.

So what are your thoughts about it? and can you think of a few places that needs fixing?

ACT Gov introduces FixMyStreet for all Canberrans, 5.0 out of 5 based on 1 rating

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